Love to read some nuance on the topic. As much as we all repeat to ourselves to “remember the human”, it still doesn’t happen as often as it should.
Always good to remember that very few people are naturally and constantly toxic, most people are just normal folks and everyone has bad days.









Agreed. In Italy we’ve had those for some years now in big stores, and while they haven’t replaced traditional checkouts and likely never will, they provide a nice and fast way out, especially for people who bought few items.