https://mas.to/@WorfEmail

Don’t forget the “WITHOUT PREJUDICE” magic law words otherwise their lawyers will construct the letter as blackmail.

That would vary from one jurisdiction to another, but I’m sure you can find guides best suited for your local laws. As inspiration, here’s what I sent to Amazon & Samsung last year (in a formal cease & desist format):

Amazon .com .ca ULC 40 King Street W 47th Floor Toronto, Ontario M5H 3Y2

Samsung Electronics Canada Inc. 2050 Derry Road West Mississauga, Ontario L5N 0B9

Montreal, April 26, 2024

WITHOUT PREJUDICE

Dear Madam or Sir,

I purchased a Samsung 980 PRO SSD 2TB drive (model MZ-V8P2T0) on Amazon .ca on March 3, 2022, which broke on April 4, 2024. This product was used under normal conditions, and I believe it should be covered by the manufacturer’s 5-year warranty.

Several chat sessions with Amazon and Samsung support have failed to provide a solution, with each party referring the matter to the other.

I am requesting that you repair or exchange the product under the Consumer Protection Act regarding the legal warranty of the reasonable durability of a product. I am also requesting reimbursement of $25 to cover the cost of sending this letter.

Therefore, I am formally notifying you to resolve the above-mentioned issue within 10 days. Failing to do so may result in legal action against you without further notice or delay.

I’ve been sending Cesse & Desist to companies that waste my time with their unhelpful support (including once to Amazon). It costs 15$ for registered mail, immediately gets the attention of their legal department (and real support staff) that usually want to resolve the issue ASAP as I’m wasting the time of their precious lawers. Highly recommended.

Oh wow! I’d give you Lemmy gold if I could 🥇

Oh that’s great I was looking for something like this to move away from Notion. Thanks!

I can confirm the Intel version of the Framework 13 works amazingly with an eGPU (Fedora). 11th gen was my daily driver until I upgraded to a Framework 16 😎

Oh yeah me too! Incus is amazing

The tooth fairy is Fae propaganda. Do NOT invite them into your house.

gw2 is amazing 🥰

No Linux version 😔

It’s in French, but sure 🙂 https://ptitemadame.ca/

My mom started blogging as a hobby when she retired, and over the past 12 years, I’ve been hosting and maintaining her WordPress site. She has written over 1100 posts, focusing on lifestyle, beauty, and various products reviews.

Her blog has opened many doors for her; she’s been invited to exclusive events, met celebrities, and received tons of free products.

I’m incredibly proud to support her by managing this part of the “small web” for her. 🥰

Trying the KDE Fedora 40 beta spin is what made me switch from a 30-year Windows streak.

+1 for Gadgetbridge. It is amazing

Thanks! Subscribed! 😀

Soulmates are not found. They’re made.

“The world is cruel but you don’t have to be”

Every year or so, I have the urge to play Guild Wars 2, and every time, I am amazed at how I love the game design that welcome cooperation and respects the player’s engagement.

And this year I made a new friend with whom I play it’s awesome! 😀